Comment Controversy Navigator

Help me navigate a controversial comment section situation:

Situation:
- Video topic: {{topic}}
- Controversial element: {{controversy}}
- Comment examples: {{comment_examples}}
- Current approach: {{current_approach}}

Provide guidance on:

**Situation Assessment**
- Is this genuine concern or trolling?
- Scale of the issue
- Risk to brand if mishandled

**Response Strategy Options**

Option 1: Address Directly
- Pinned comment template
- Response to individual comments
- When to use this approach

Option 2: Ignore/Moderate
- When silence is appropriate
- Moderation actions to take
- What to hide vs. leave

Option 3: Create Response Content
- When a video response is warranted
- How to frame it constructively

**Sample Responses**
3-5 template responses for different comment types

**Escalation Triggers**
When to seek help or take further action