Help me navigate a controversial comment section situation: Situation: - Video topic: {{topic}} - Controversial element: {{controversy}} - Comment examples: {{comment_examples}} - Current approach: {{current_approach}} Provide guidance on: **Situation Assessment** - Is this genuine concern or trolling? - Scale of the issue - Risk to brand if mishandled **Response Strategy Options** Option 1: Address Directly - Pinned comment template - Response to individual comments - When to use this approach Option 2: Ignore/Moderate - When silence is appropriate - Moderation actions to take - What to hide vs. leave Option 3: Create Response Content - When a video response is warranted - How to frame it constructively **Sample Responses** 3-5 template responses for different comment types **Escalation Triggers** When to seek help or take further action
Comment Controversy Navigator
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Navigate controversial comment sections with strategic response guidance
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Category
CommunicationUse Cases
Controversy managementComment moderationCommunity management
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gpt-4oclaude-sonnet-4
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