Feature Request Response Handler

M

Marcus Lee

@marcus-lee

·

Handle feature requests strategically while exploring alternatives and managing expectations.

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A prospect is requesting a feature we do not have: "{{feature_request}}"

Their use case: {{use_case}}
Deal stage: {{deal_stage}}
Deal size: {{deal_size}}

Help me handle this:

Think through this systematically:
1. First, understand the underlying need - what are they really trying to accomplish?
2. Then, explore if our current capabilities can address this differently
3. Next, consider if this is on our roadmap and what can be shared
4. Finally, determine if this should block the deal or if alternatives exist

Generate:
- Immediate response script
- Questions to understand the requirement better
- Alternative solution suggestions
- Escalation path if this is a must-have

Balance honesty with keeping the deal alive.

Details

Category

Communication

Use Cases

feature requestsproduct gapsdeal progression

Works Best With

gpt-4oclaude-sonnet-4
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Feature Request Response Handler | Promptsy