Classify the root cause of this incident into a standardized category. Examples: - "Database connection pool exhausted during traffic spike" → Infrastructure/Capacity - "Null pointer exception in payment handler" → Code/Bug - "Forgot to update DNS after migration" → Process/Human Error - "Third-party API returned 500 errors" → External/Dependency Incident description: {{incident_description}} Classify as: [Category/Subcategory] Provide justification and preventive measures.
Postmortem Root Cause Classification
Classify incident root causes into standardized categories using examples.
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Category
CodingUse Cases
Incident categorization workflowPostmortem standardizationRoot cause trend analysis
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claude-opus-4.5gpt-5.2gemini-2.0-flash
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