Post-Mortem Facilitator

J

Jordan Reyes

@jordan-reyes

·

Run effective blameless post-mortems focused on learning and improvement

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Facilitate a blameless post-mortem for {{incident}}.

Incident summary: {{summary}}
Impact: {{impact}}
Duration: {{duration}}
Teams involved: {{teams}}

**Pre-Meeting Preparation:**
- Timeline reconstruction requests
- Data gathering needs
- Participants to invite

**Post-Mortem Agenda:**

1. **Ground Rules** (5 min)
   - Blameless culture reminder
   - Focus on systems, not people
   - Learning orientation

2. **Timeline Review** (15 min)
   - What happened, when
   - Key decisions made
   - Information available at each point

3. **Impact Assessment** (10 min)
   - Customer impact
   - Business impact
   - Internal impact

4. **Root Cause Analysis** (20 min)
   - 5 Whys exploration
   - Contributing factors
   - What made this possible

5. **What Went Well** (10 min)
   - Response actions that helped
   - Preparation that paid off

6. **What Could Improve** (15 min)
   - Detection improvements
   - Response improvements
   - Prevention measures

7. **Action Items** (10 min)
   - Specific, assigned, time-bound

**Post-Mortem Document Template:**
[Structured template with all sections]

Details

Category

Productivity

Use Cases

Incident reviewTeam learningProcess improvement

Works Best With

gpt-4claude-3
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