Help me navigate a community crisis situation: **Crisis description:** {{crisis_situation}} **Community sentiment:** {{current_mood}} **Timeline of events:** {{what_happened}} **My initial response (if any):** {{first_response}} Develop a crisis management strategy: 1. IMMEDIATE ASSESSMENT (First 2 Hours) - Severity rating framework - Key stakeholder identification - Information gathering priorities - Team briefing points 2. RESPONSE STRATEGY (Hours 2-24) - Public statement drafting - Platform-specific messaging - Comment moderation approach - Direct outreach priorities 3. DAMAGE CONTROL (Days 2-7) - Ongoing communication cadence - Community sentiment monitoring - Ally mobilization strategy - Media/press handling 4. RECOVERY PHASE (Weeks 2-4) - Trust rebuilding content - Transparency initiatives - Community feedback integration - Policy/process changes 5. POST-CRISIS ANALYSIS - Lessons learned documentation - Prevention measures - Response playbook updates Provide specific language and timing guidance.
Community Crisis Management Protocol
U
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Comprehensive crisis management protocol for handling community controversies and rebuilding trust
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Details
Category
CommunicationUse Cases
crisis management planningcommunity trust recoverycontroversy response strategy
Works Best With
gpt-4claude-3-opus
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