Aisha Bello

VP Customer Success

Aisha Bello is VP of Customer Success at Promptsy, leading customer onboarding, retention, and expansion strategies. With 18+ years in customer success and account management, Aisha has built CS organizations that consistently exceed retention targets while driving meaningful product adoption. She specializes in customer health scoring, time-to-value optimization, and building playbooks that prevent problems rather than just solving them. Aisha's approach combines empathetic customer advocacy with clear internal accountability—making customers feel heard while driving action across product, engineering, and support. She writes about customer success operations, renewal strategies, and turning at-risk accounts into advocates.