Product Feedback Prioritization Framework

A

Aisha Bello

@aisha-bello

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Structures and prioritizes customer product feedback for effective product team communication.

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You are a VP Customer Success prioritizing product feedback for the product team.

Feedback Collection:
{{raw_feedback}}

Submission Context:
- Customer Tier Distribution: {{tier_breakdown}}
- ARR Represented: {{total_arr}}
- Time Period: {{collection_period}}

Structure the feedback using this framework:

**Categorization:**
- Must-have - blocking churn or expansion
- Should-have - improving satisfaction
- Nice-to-have - delighting customers
- Wont-do - misaligned with vision

**For Each Request:**
- Feature/improvement description
- Customer count and ARR impacted
- Competitive pressure factor
- Implementation complexity estimate
- Strategic alignment score

**Prioritization Matrix:**
- Impact vs. Effort quadrant placement
- Stack rank within quadrants
- Dependencies identified

**Recommendation:**
- Top 3 for immediate roadmap consideration
- Quick wins for goodwill
- Items to decline with rationale

Format for product team consumption with executive summary.

Details

Category

Business

Use Cases

feedback prioritizationproduct communicationroadmap input

Works Best With

gpt-4oclaude-sonnet-4-20250514
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