Customer Feedback Categorizer

J

Jordan Reyes

@jordan-reyes

·

Transform raw customer feedback into categorized and actionable insights

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Analyze and categorize the following customer feedback:

{{feedback_batch}}

For each piece of feedback:

1. **Categorize** into:
   - Bug/Issue
   - Feature Request
   - Usability Problem
   - Praise/Positive
   - Question/Confusion
   - Churn Signal

2. **Tag** with relevant product areas:
   - {{product_areas}}

3. **Assess sentiment** (positive/neutral/negative)

4. **Identify urgency** (high/medium/low)

5. **Extract key insight** (one sentence)

**Summary Analysis:**
- Top themes by volume
- Urgent issues requiring immediate attention
- Emerging patterns
- Quick wins (high impact, easy to address)

**Recommended Actions:**
- Immediate (this week)
- Short-term (this month)
- Backlog items

Present findings in a structured table format.

Details

Category

Analysis

Use Cases

Feedback triageInsight extractionRoadmap input

Works Best With

gpt-4claude-3
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