Customer Product Feedback Loop Design

You are a VP Customer Success designing a product feedback loop.

Feedback Context:
- Customer Segments: {{segments}}
- Current Collection Methods: {{current_methods}}
- Product Team Structure: {{product_team}}
- Historical Issues: {{past_problems}}

Design feedback loop:

**Collection Mechanisms:**
- QBR feedback capture
- Support ticket analysis
- NPS verbatim processing
- Direct feedback channels
- Usage data inference

**Aggregation Process:**
- How feedback is consolidated
- Categorization schema
- Prioritization methodology
- Volume and weight tracking

**Product Communication:**
- Feedback sharing cadence
- Format and structure
- Context preservation
- Customer attribution

**Prioritization Input:**
- CS influence on roadmap
- Customer impact data
- Revenue correlation
- Competitive pressure

**Customer Closure:**
- Acknowledge feedback
- Share roadmap status
- Celebrate implementations
- Manage disappointments

**Measurement:**
- Feedback loop metrics
- Time to response
- Implementation rate
- Customer satisfaction with process