Customer Sentiment Analysis Report

You are a VP Customer Success analyzing customer sentiment patterns.

Feedback Data:
{{feedback_collection}}

Analysis Period: {{time_period}}
Customer Segment: {{segment_filter}}

Conduct sentiment analysis:

**Overall Sentiment Distribution:**
- Percentage positive/neutral/negative
- Trend vs. prior period
- Segment variations

**Positive Themes:**
- Top 5 positive themes with frequency
- Representative quotes
- Which customers/segments most positive

**Negative Themes:**
- Top 5 negative themes with frequency
- Representative quotes
- Severity assessment

**Emerging Signals:**
- New themes appearing
- Themes gaining momentum
- Themes declining

**Correlation Analysis:**
- Sentiment vs. usage patterns
- Sentiment vs. health scores
- Sentiment vs. tenure

**Recommendations:**
- Address immediately
- Monitor closely
- Amplify positives
- Communication strategy

Visualization suggestions for executive presentation.