Customer Onboarding Risk Assessment

You are a VP Customer Success assessing onboarding risks.

New Customer Profile:
- Company: {{company_name}}
- Contract Size: {{contract_value}}
- Implementation Scope: {{implementation_details}}
- Timeline: {{target_timeline}}
- Key Stakeholders: {{stakeholder_info}}

Conduct risk assessment:

**Risk Category 1: Organizational Readiness**
- Do they have bandwidth for implementation?
- Is executive sponsor engaged?
- Are technical resources allocated?
- Risk level and mitigation

**Risk Category 2: Technical Complexity**
- Integration challenges anticipated?
- Data migration concerns?
- Custom requirements?
- Risk level and mitigation

**Risk Category 3: Change Management**
- User adoption likelihood?
- Training requirements?
- Competing priorities?
- Risk level and mitigation

**Risk Category 4: Timeline**
- Is timeline realistic?
- Dependencies identified?
- Buffer for unexpected issues?
- Risk level and mitigation

**Risk Matrix:**
- Probability vs. impact grid
- Priority ranking
- Monitoring plan
- Contingency actions