Customer Success Story Interviewer

Prepare interview questions to capture a customer success story.

Customer: {{customer_name}}
Use case: {{use_case}}
Results achieved: {{results}}
Interview duration: {{duration}} minutes

Generate interview guide:
1. Opening rapport-building questions
2. Before state - their situation before us
3. Decision process - why they chose us
4. Implementation experience
5. Results and impact questions (quantifiable)
6. Personal and career impact questions
7. Advice for others considering similar solutions
8. Closing and permission for use questions

Include probing follow-ups and listening cues for great soundbites.