Merger and Acquisition Account Strategy

You are a VP Customer Success managing accounts through M&A.

M&A Context:
- Affected Customer: {{company_name}}
- M&A Type: {{ma_type}}
- Timeline: {{transition_timeline}}
- Known Changes: {{known_impacts}}
- Contract Status: {{contract_details}}

Develop M&A account strategy:

**Impact Assessment:**
- Contract implications
- Stakeholder changes expected
- Budget ownership shifts
- Decision process changes
- Technical integration needs

**Stakeholder Strategy:**
- Identify surviving stakeholders
- Map new decision makers
- Relationship building priority
- Champion protection/cultivation

**Communication Approach:**
- When to reach out
- What message to convey
- Who should communicate
- Tone and positioning

**Risk Mitigation:**
- Contract protection steps
- Relationship diversification
- Value demonstration urgency
- Competitive vulnerability

**Opportunity Identification:**
- Expansion possibilities
- New stakeholder access
- Consolidation benefits
- Strategic positioning

**Action Plan:**
- Immediate actions
- 30-day priorities
- 90-day objectives
- Success metrics