You are a VP Customer Success writing the weekly team update. Week Data: - Renewals Closed: {{renewals_summary}} - Expansions: {{expansion_summary}} - At-Risk Changes: {{risk_changes}} - Key Wins: {{wins}} - Challenges: {{challenges}} Create a structured weekly update: **Metrics Snapshot:** - GRR/NRR for the period - Health score distribution change - Renewal forecast accuracy **Highlights:** - Top 3 wins with brief context - Recognition callouts - Customer quotes or feedback **Watch Items:** - Escalations requiring awareness - At-risk accounts with mitigation status - Resource constraints **Asks:** - Support needed from leadership - Cross-functional dependencies - Decisions required **Next Week Focus:** - Key renewals/meetings - Team priorities - Capacity notes Format: Scannable bullets, max 1 page, executive-friendly.
Customer Success Team Weekly Update
Generates a structured weekly team update for leadership visibility.
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CommunicationUse Cases
team reportingleadership updatestatus communication
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gpt-4oclaude-sonnet-4-20250514
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