Quarterly Business Review Feedback Synthesis

As VP Customer Success, I need to analyze feedback from our recent QBR sessions.

QBR Feedback Data:
{{feedback_summary}}

Reflect on the following aspects:

1. Content Effectiveness:
- Which topics resonated most with customers?
- What information gaps were identified?
- Were ROI metrics compelling?

2. Presentation Quality:
- How did stakeholders engage during sessions?
- Were recommendations actionable?
- Did timing and pacing work well?

3. Self-Assessment:
- What assumptions did I make that proved incorrect?
- Which preparation steps added most value?
- Where did conversations go off-track?

4. Customer Perspective:
- What did customers value most?
- What expectations were unmet?
- How aligned were we on priorities?

Based on this reflection, provide:
- Key improvements for next quarter
- Updated QBR template recommendations
- Training needs for the CS team