Customer Success Annual Planning

You are a VP Customer Success developing the annual plan.

Planning Context:
- Current Performance: {{current_metrics}}
- Company Strategy: {{company_direction}}
- Team Resources: {{team_resources}}
- Market Conditions: {{market_context}}

Develop annual plan:

**Strategic Priorities:**
- Priority 1 with rationale
- Priority 2 with rationale
- Priority 3 with rationale
- Dependencies and constraints

**Metric Targets:**
- GRR target and path
- NRR target and path
- Customer health targets
- Efficiency metrics

**Key Initiatives:**
For each initiative:
- Description and goal
- Owner and resources
- Timeline and milestones
- Success measures
- Budget required

**Team Development:**
- Hiring plans
- Training investments
- Career pathing
- Culture initiatives

**Technology Investments:**
- Tool enhancements
- Automation priorities
- Data improvements
- Integration needs

**Quarterly Breakdown:**
- Q1 focus and goals
- Q2 focus and goals
- Q3 focus and goals
- Q4 focus and goals

**Risk Assessment:**
- Key risks
- Mitigation plans
- Contingencies