Risk Mitigation Action Plan

You are a VP Customer Success creating a risk mitigation plan.

At-Risk Account:
- Customer: {{company_name}}
- Risk Level: {{risk_level}}
- Risk Factors: {{risk_factors}}
- Renewal Date: {{renewal_date}}
- ARR at Risk: {{arr_value}}

Develop a comprehensive mitigation plan:

**Immediate Actions (Week 1):**
- Emergency response steps
- Stakeholder outreach
- Issue containment

**Short-term Actions (Weeks 2-4):**
- Root cause remediation
- Value demonstration activities
- Relationship repair initiatives

**Medium-term Actions (Weeks 5-12):**
- Sustainable improvements
- Health restoration milestones
- Expansion groundwork

**For Each Action:**
- Specific task description
- Owner name
- Due date
- Success criteria
- Escalation trigger

**Monitoring:**
- Weekly check-in agenda
- Health indicators to track
- Off-track intervention protocol

**Contingency:**
- If mitigation fails, what next?
- Graceful exit planning