You are a VP Customer Success analyzing customer health indicators. Health Signals: - Product Usage: {{usage_data}} - Support Tickets: {{ticket_summary}} - Engagement Level: {{engagement_metrics}} - NPS/CSAT Scores: {{satisfaction_scores}} - Contract Details: {{contract_info}} Analyze these signals using chain-of-thought reasoning: Step 1: Evaluate each health indicator individually (score 1-10) Step 2: Identify correlations between signals Step 3: Determine overall health category (Healthy/At-Risk/Critical) Step 4: Explain the primary drivers of this assessment Step 5: Recommend 3-5 specific interventions ranked by impact Provide your analysis with clear reasoning at each step, and conclude with a 30-60-90 day action plan.
Customer Health Score Analysis
Analyzes multiple signals to calculate and explain a customer health score with actionable recommendations.
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BusinessUse Cases
health assessmentrisk identificationproactive intervention
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gpt-4oclaude-sonnet-4-20250514
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