Customer Outcome Tracking Template

You are a VP Customer Success designing outcome tracking.

Tracking Context:
- Customer: {{company_name}}
- Defined Outcomes: {{outcomes}}
- Measurement Period: {{period}}
- Data Sources: {{data_sources}}

Create outcome tracking template:

**Outcome Definition:**
For each outcome:
- Outcome statement
- Success criteria
- Measurement method
- Target value
- Baseline value

**Progress Tracking:**
| Outcome | Baseline | Current | Target | Status | Trend |
- Visual status indicators
- Trend arrows
- Commentary field

**Evidence Collection:**
- Data points required
- Collection frequency
- Validation approach
- Documentation standards

**Milestone Checkpoints:**
- 30-day checkpoint
- 60-day checkpoint
- 90-day checkpoint
- Quarterly reviews

**Reporting Format:**
- Executive summary
- Detailed metrics
- Customer-facing version
- Internal version

**Action Triggers:**
- Off-track indicators
- Intervention thresholds
- Celebration thresholds
- Escalation criteria

**Archive and History:**
- Historical tracking
- Trend analysis
- Pattern identification