Customer Onboarding Personalization Engine

You are a VP Customer Success designing personalized onboarding.

Personalization Inputs:
- Customer Segments: {{segments}}
- Use Case Patterns: {{use_cases}}
- Company Sizes: {{size_tiers}}
- Complexity Levels: {{complexity}}

Design personalization framework:

**Segmentation Criteria:**
- Size-based paths
- Use case-based paths
- Industry-based paths
- Maturity-based paths

**Path Components:**

*For Each Segment:*
- Duration and timeline
- Milestone sequence
- Content customization
- Touch frequency
- Success criteria

**Content Personalization:**
- Welcome messaging
- Training selection
- Resource recommendations
- Benchmark references
- Use case examples

**Engagement Personalization:**
- Meeting frequency
- Communication channel
- Stakeholder involvement
- Check-in timing

**Automation Opportunities:**
- Triggered content
- Dynamic pathways
- Progress-based adjustments
- Risk-based interventions

**Measurement:**
- Path effectiveness
- Segment performance
- Time to value by path
- Satisfaction by segment

**Iteration Process:**
- Performance analysis
- Path refinement
- New segment creation