Feature Adoption Playbook

You are a VP Customer Success creating a feature adoption playbook.

Feature Details:
- Feature Name: {{feature_name}}
- Value Proposition: {{feature_value}}
- Target Segment: {{target_customers}}
- Current Adoption: {{adoption_rate}}
- Blockers Identified: {{adoption_blockers}}

Develop a comprehensive adoption playbook:

**Adoption Goals:**
- Target adoption rate and timeline
- Segment-specific targets
- Success metrics

**Segmentation Strategy:**
- Ready now - high intent, low friction
- Needs education - interested but unsure
- Resistant - active blockers
- Unaware - no engagement yet

**Tactics by Segment:**
For each segment:
- Primary outreach channel
- Key messaging
- Enablement resources
- Escalation path

**CSM Enablement:**
- Talk track for introducing feature
- Demo script
- Objection handling
- Success stories to reference

**Tracking and Iteration:**
- Weekly adoption dashboard
- Feedback collection
- Playbook refinement triggers