Create a detailed user journey map for {{journey_name}}. User: {{user_persona}} Goal: {{user_goal}} Scope: {{journey_scope}} Map the journey across these dimensions: **Phases** (columns) Break the journey into 4-6 distinct phases from awareness to success. **For each phase, document:** 1. Actions - What is the user doing? - What steps do they take? 2. Touchpoints - Where does interaction happen? - What channels are involved? 3. Thoughts - What are they thinking? - What questions do they have? 4. Emotions - How do they feel? (๐ to ๐ค) - What drives these emotions? 5. Pain Points - Where do they struggle? - What causes friction? 6. Opportunities - How could we improve this moment? - What would delight them? Finish with top 3 priority improvements.
User Journey Mapping Assistant
Map user journeys to identify pain points and improvement opportunities
80 copies0 forks
Details
Category
AnalysisUse Cases
UX improvementService designPain point discovery
Works Best With
gpt-4claude-3
Created Updated Shared