Create a detailed user journey map for {{journey_name}}. User: {{user_persona}} Goal: {{user_goal}} Scope: {{journey_scope}} Map the journey across these dimensions: **Phases** (columns) Break the journey into 4-6 distinct phases from awareness to success. **For each phase, document:** 1. Actions - What is the user doing? - What steps do they take? 2. Touchpoints - Where does interaction happen? - What channels are involved? 3. Thoughts - What are they thinking? - What questions do they have? 4. Emotions - How do they feel? (😊 to 😤) - What drives these emotions? 5. Pain Points - Where do they struggle? - What causes friction? 6. Opportunities - How could we improve this moment? - What would delight them? Finish with top 3 priority improvements.
User Journey Mapping Assistant
Map user journeys to identify pain points and improvement opportunities
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AnalysisUse Cases
UX improvementService designPain point discovery
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gpt-4claude-3
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