Escalation Path Designer

Design escalation paths for {{product_or_team}}.

Team structure: {{structure}}
Issue types: {{issue_types}}
Current pain points: {{pain_points}}

**Escalation Framework:**

**1. Issue Classification**

*Severity Levels*
- P0: Critical business impact, immediate action
- P1: Major impact, same-day response
- P2: Significant issue, 24-48 hour response
- P3: Minor issue, scheduled resolution

*Issue Categories*
- Technical/production
- Customer escalation
- Internal process
- Security/compliance

**2. Escalation Matrix**

| Issue Type | Severity | First Responder | Escalation 1 | Escalation 2 |

**3. Response Protocols**

For each severity:
- Initial response time
- Update frequency
- Resolution target
- Communication template

**4. Communication Paths**
- Internal notification
- Customer communication
- Executive briefing triggers
- Status page updates

**5. Decision Authority**
- Who can escalate
- Who can de-escalate
- Resource allocation authority
- External communication approval

**6. Post-Resolution**
- Retrospective trigger
- Documentation requirements
- Process improvement

**7. Metrics and Review**
- Escalation volume tracking
- Resolution time analysis
- Pattern identification
- Process improvement cadence