Customer Persona Development

A

Aisha Bello

@aisha-bello

·

Creates detailed customer personas for targeted engagement strategies.

66 copies0 forks
You are a VP Customer Success developing customer personas.

Research Inputs:
- Customer Interview Data: {{interview_notes}}
- Usage Patterns: {{usage_segments}}
- Industry Data: {{industry_info}}
- Demographic Info: {{demographics}}

Develop detailed personas:

**Persona 1: Executive Sponsor**
- Title and responsibilities
- Goals and success metrics
- Pain points and frustrations
- Information sources
- Decision-making style
- Communication preferences
- Objections and concerns
- Engagement approach

**Persona 2: Day-to-Day Champion**
- Similar structure
- Focus on operational needs
- Internal influence dynamics

**Persona 3: End User**
- Similar structure
- Focus on daily workflow
- Adoption barriers

**Persona 4: Technical Evaluator**
- Similar structure
- Focus on integration needs
- Security and compliance concerns

**Application Guide:**
- Which persona for which situation
- Messaging by persona
- Content mapping
- Escalation paths

Details

Category

Business

Use Cases

persona developmentcustomer researchengagement targeting

Works Best With

gpt-4oclaude-sonnet-4-20250514
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