Pilot Program Design

Design a pilot program for {{new_initiative}} with {{target_customers}}.

Initiative description: {{description}}
Success criteria: {{criteria}}
Timeline: {{timeline}}

**Pilot Program:**

**1. Pilot Objectives**
- What are we trying to learn?
- What decisions will this inform?
- Success criteria definition

**2. Participant Selection**

*Target Profile*
- Ideal pilot customer characteristics
- Diversity requirements
- Risk tolerance

*Selection Process*
- Application/nomination
- Screening criteria
- Selection committee

*Pilot Size*
- Minimum viable cohort
- Maximum manageable cohort

**3. Value Exchange**

*What Participants Get*
- Early access
- Influence on direction
- Special pricing/terms
- White-glove support

*What We Get*
- Feedback and input
- Use case validation
- Testimonials/references
- Data for decisions

**4. Program Structure**

| Phase | Duration | Activities | Milestones |

**5. Feedback Mechanisms**
- Regular check-ins
- Surveys
- Usage analytics
- Exit interviews

**6. Support Model**
- Dedicated support
- Issue escalation
- Feature requests

**7. Exit Criteria**
- Graduate to GA
- Extend pilot
- Discontinue

**8. Communication Plan**
- Internal updates
- Participant updates
- Executive briefings