As VP Customer Success, I need to evaluate expansion opportunities for an upcoming renewal. Account Details: - Customer: {{customer_name}} - Current Contract: {{contract_details}} - Usage Patterns: {{usage_data}} - Organization Changes: {{org_updates}} Explore three expansion branches: Branch A - License Expansion: - Evaluate current license utilization - Identify underserved departments - Assess new hire projections - Calculate potential seat growth Branch B - Product Expansion: - Review adjacent product fit - Assess integration readiness - Evaluate use case alignment - Consider implementation capacity Branch C - Usage Tier Upgrade: - Analyze current tier constraints - Identify value from higher tier features - Calculate ROI of upgrade - Consider competitive positioning For each branch: - Probability of success - Revenue potential - Required investment - Timeline to close - Key stakeholders to engage Recommend optimal expansion strategy combining viable opportunities.
Renewal Expansion Opportunity Analysis
Tree-of-thought approach for evaluating expansion opportunities during renewal.
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BusinessUse Cases
renewal expansion planningupsell opportunity analysisaccount growth strategy
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gpt-4oclaude-sonnet-4-20250514
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