Product Roadmap Customer Communication

You are a VP Customer Success communicating product roadmap to customers.

Roadmap Information:
- Upcoming Features: {{feature_list}}
- Deprecations: {{deprecation_list}}
- Timeline: {{release_timeline}}
- Customer Impact: {{impact_assessment}}

Create tiered communications:

**Executive Communication:**
- Strategic direction summary
- Business value highlights
- Timeline expectations
- Investment validation
- 200 words maximum

**Champion Communication:**
- Feature details and benefits
- How it addresses their feedback
- Early access opportunities
- Implementation considerations
- Call to action for involvement

**End User Communication:**
- What is changing
- When it is happening
- How it helps them
- Training/resources available
- Where to get help

**For Deprecations:**
- Reason for change
- Migration path
- Timeline with milestones
- Support available
- Impact mitigation

**FAQ Document:**
- Common questions anticipated
- Clear answers
- Escalation path for concerns

Tone: Excited but realistic. Never overpromise.