Customer Champion Development Plan

As VP Customer Success, I need to develop a customer champion within an account.

Champion Candidate:
- Name: {{champion_name}}
- Role: {{champion_role}}
- Company: {{company_name}}
- Current Engagement Level: {{engagement_level}}

Decompose the champion development into phases:

Phase 1 - Relationship Building:
- Task 1.1: Establish regular 1:1 communication
- Task 1.2: Understand their personal career goals
- Task 1.3: Identify how our platform supports their success
- Task 1.4: Build trust through consistent value delivery

Phase 2 - Skill Development:
- Task 2.1: Provide advanced product training
- Task 2.2: Share best practices from other customers
- Task 2.3: Enable them to train their colleagues
- Task 2.4: Position them as internal expert

Phase 3 - Advocacy Activation:
- Task 3.1: Invite to exclusive programs
- Task 3.2: Request testimonial or case study
- Task 3.3: Facilitate peer connections
- Task 3.4: Recognize their contributions publicly

For each task, define success criteria and timeline.